Fanspicy Help Center | Creator & Fan Support

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Requests in your new support inbox appear here. Earlier Zoho tickets remain in the archive while migration continues.

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Step-by-step guides for creators and fans.

Account & security

Edit your profile, cover and social links Read notifications and choose delivery channels Control repeated notifications Change a password or get recovery help Change and verify your email address Review signed-in devices and end sessions Manage access by country Manage managers and agencies Request account removal Become a creator and track verification Change language, currency display and appearance

Earnings & payouts

Set subscription prices, bundles and promotions Read your sales, earnings and balance Choose a payout method and request a withdrawal Check a payout that has not arrived View a transfer confirmation Understand refunds, disputes and chargebacks

Messages & calls

Configure DM prices and automatic messages Set up creator voice and video calls Send DMs, paid content and tips Create and review mass-message campaigns Prepare and start a live stream

Growing your audience

Manage automatic social sharing Read analytics and measure homepage exposure Plan posts and grow your audience Find referral links and review rewards Create tracking links for your promotions

Fans & subscriptions

Review payment history and saved payment methods Find subscriptions and stop renewals Discover creators and find content Save posts and organize lists Watch live streams and use paid interactions

Posts & Vault

Find and organize media in your Vault Upload content and understand processing Create free, subscriber and paid posts Edit or remove an existing post Add a poll to a post Schedule a post for later Set a post expiration Mention another creator in a post

Getting help

Use chat, call support or open a ticket Report a scam, harassment or missing promised content Contact Fanspicy about a business partnership

Developer API

Create, secure and revoke a Creator API key Inspect the creator bound to the API key Create an upload-only session List creator conversations Get conversation history Send a message Edit a creator-authored message Delete a creator-authored message Get message purchase and media information Check send access and chat pricing Create or replace a conversation draft Set a conversation-specific message price Reset the conversation-specific message price Keep the creator online while an operator is active Authorize a creator-bound Pusher channel Mark the conversation read Get fan online and exact-chat presence Keep the creator present in one open conversation Broadcast creator typing state Get creator-bound fan details and spending insight Get creator blocking state for a fan Block a fan Unblock a fan Get the synchronized private fan note Create or replace the private fan note Delete the private fan note List creator fan lists Create a fan list List the fan's assigned list IDs Add a fan to a list idempotently Remove a fan from a list idempotently Get default message price and subscriber-only mode Update default message price and subscriber-only mode List automatic message settings Create or update an automatic message Get creator voice and video call settings Update creator voice and video call settings Get call availability for the creator–fan conversation Get a call belonging to this creator Accept an incoming call Decline an incoming call End an active call Maintain an active creator call lease Get this API key's webhook configuration Configure signed webhook delivery Disable this API key's webhook Queue a signed test delivery List the latest 50 delivery attempts List available campaign recipients List subscriber filters Create a bulk-message campaign Get campaign statistics List campaign-statistic filters Get a creator-owned campaign Cancel a creator-owned campaign Get named vault content and media filters Get upload processing and moderation status Appeal a rejected creator-owned media item Search creator vault media Delete creator-owned vault media List creator vault folders Create a creator vault folder Rename a creator vault folder Delete a creator vault folder Search media in a creator vault folder Assign media to a creator vault folder Remove media from a creator vault folder