Conversations can include ordinary DMs, paid content and tips. Read the charge shown for each action; a send fee and a content unlock are not the same purchase.
Before you start
Sign in to the account you want to use. Creator-only controls appear only for accounts with the relevant access. If you manage someone else’s account, confirm you are in the correct workspace before making a change. The pictures use fictional example data; your balances, names, available options and screen layout may differ.
Step by step
- Open Messages and select the intended conversation.
- Review any messaging price or access restriction shown before writing.
- Type your message and use the available media control for attachments or Vault content.
- For paid content, check the unlock price before sending.
- For a tip or unlock, review the amount and confirmation before paying.
- Check the resulting conversation and payment record if the action appears incomplete.

Check the result
A recorded unlock means access was granted; it does not prove the recipient watched the content or that every off-platform promise was fulfilled. Read state also depends on whose mailbox is being inspected.
If something is not working
For a missing DM or disputed purchase, identify the conversation and approximate time. Share only relevant messages with human support; the AI should not expose unrelated private conversations.
When reporting a problem, include the page, approximate time, what you expected and what happened instead. A screenshot of the error can help. Hide private messages and payment details that are unrelated to the issue. Never send your password, verification code, recovery code or API secret.
