:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#172238;background:#fff;font-synthesis:none}*{box-sizing:border-box}body{margin:0}button,input,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.5;cursor:default}a{color:#2675ff}button{border:0}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:3px solid #99bcff;outline-offset:3px}[hidden]{display:none!important}.layout{max-width:1600px;min-height:100vh;margin:auto;display:grid;grid-template-columns:240px minmax(0,1fr)}.sidebar{background:#f8faff;border-right:1px solid #e5ebf4;padding:36px 26px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:9px;text-decoration:none;color:#111b30;font-size:29px;font-weight:850;letter-spacing:-1.2px}.brand img{width:33px;height:33px;object-fit:contain}.sidebar nav{display:grid;gap:9px;margin-top:64px}.nav-item{display:flex;align-items:center;gap:12px;padding:16px;border-radius:10px;background:transparent;color:#64748d;text-align:left;font-weight:600;font-size:14px}.nav-item.selected{background:#eaf2ff;color:#2675ff}.nav-item img,.back img,.search img,.icon-button img{width:20px;height:20px}.back{margin-top:auto;display:flex;gap:10px;align-items:center;text-decoration:none;font-size:13px;color:#657793}main{padding:46px 42px 90px;min-width:0}.eyebrow{font-size:11px;letter-spacing:2px;color:#768aab;font-weight:750;margin:0 0 14px}h1{font-size:36px;letter-spacing:-1.2px;margin:0;color:#111b30}h2{font-size:22px;letter-spacing:-.6px;margin:0}p{line-height:1.6}.page-header>p:last-child{margin:10px 0 34px;color:#7a8ba7;font-size:16px}.search{display:flex;gap:14px;align-items:center;padding:0 18px;border:1px solid #dce5f2;border-radius:11px;height:56px;background:#fbfcff;margin-bottom:40px}.search input{border:0;outline:none;width:100%;background:transparent;color:#23334c;font-size:14px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 22px}.section-heading>div:last-child{display:flex;gap:15px;align-items:center}.section-heading p{color:#7a8ba7;font-size:14px;margin:8px 0 0}.primary{background:#2675ff;color:white;border-radius:9px;padding:12px 20px;font-size:14px;font-weight:650}.secondary{background:#eff4fc;color:#2675ff;border:1px solid #dce5f2;border-radius:8px;padding:10px 15px}.text-button{background:none;color:#2675ff;font-size:13px;padding:7px 0}.ticket-list{border:1px solid #e1e8f3;border-radius:12px;overflow:hidden}.ticket-row{display:grid;grid-template-columns:minmax(0,1fr) 100px 120px;gap:20px;align-items:center;width:100%;padding:23px 24px;background:white;text-align:left;color:#24334d;border-bottom:1px solid #edf0f6}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#f8faff}.ticket-row strong{font-size:14px}.ticket-row small{display:block;color:#7a8ba7;margin-top:6px}.ticket-row time{font-size:12px;color:#7a8ba7}.badge{font-size:12px;border-radius:14px;padding:6px 11px;justify-self:start;background:#eaf2ff;color:#2675ff}.badge.closed{background:#e7f6ef;color:#20825a}.scope-note{font-size:12px;color:#7a8ba7;margin:12px 0 0}.empty{padding:20px;margin:0;color:#7a8ba7;font-size:14px}#tickets-panel{margin-bottom:42px}#articles-panel{border-top:1px solid #e7edf5;padding-top:36px}.article-categories{display:flex;flex-wrap:wrap;gap:8px;margin:20px 0}.article-categories button{background:#f5f8fc;border-radius:20px;padding:9px 13px;color:#687b99;font-size:12px}.article-categories button[aria-pressed=true]{background:#eaf2ff;color:#2675ff}.article-list{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 28px}.article-card{background:white;text-align:left;padding:17px 0;border-bottom:1px solid #e7edf5;color:#24344d;align-self:start}.article-card small{font-size:11px;color:#2675ff}.article-card h2{font-size:15px;letter-spacing:0;line-height:1.5;margin:9px 0}.article-card p{font-size:12px;color:#7a8ba7;margin:0}.article-card:hover h2{color:#2675ff}#article-count{font-size:12px;color:#7a8ba7;white-space:nowrap}.article-detail{max-width:850px;margin:auto;line-height:1.8}.article-detail>small{display:block;color:#2675ff;margin:24px 0 8px}.article-detail h2{font-size:32px}.article-detail h3{font-size:21px;margin-top:32px}.article-detail p,.article-detail li{font-size:16px;color:#4b5c77}.article-detail li{margin:12px 0}.article-detail figure{margin:28px 0}.article-detail img{width:100%;height:auto;border:1px solid #dde5f0;border-radius:12px;cursor:zoom-in}.article-detail figcaption{font-size:12px;color:#70819b;margin-top:8px}.article-detail .article-note{border-left:3px solid #2675ff;padding:14px 20px;background:#f5f8ff}.article-detail pre{overflow:auto;padding:18px;background:#f4f7fb;border-radius:9px;font-size:13px}.notice{background:#f3f7ff;padding:14px 18px;border-radius:10px;font-size:14px;margin-bottom:20px}footer{display:flex;justify-content:space-between;color:#7a8ba7;font-size:12px;margin-top:48px}.chat-launcher{position:fixed;bottom:24px;right:26px;display:flex;gap:10px;align-items:center;padding:16px 20px;border-radius:28px;background:#2675ff;color:white;font-weight:650;box-shadow:0 5px 20px #17223826;z-index:20}.chat-launcher img{width:22px;filter:invert(1)}.chat-panel{position:fixed;right:24px;bottom:22px;width:370px;height:520px;max-height:calc(100dvh - 40px);display:flex;flex-direction:column;background:#fff;border:1px solid #dfe7f2;border-radius:18px;box-shadow:0 10px 40px #23334c20;z-index:30;overflow:hidden}.chat-heading{display:flex;align-items:center;gap:9px;padding:17px 14px;border-bottom:1px solid #edf1f6}.chat-logo{width:30px;height:30px;object-fit:contain}.chat-heading h2{font-size:14px;letter-spacing:0}.chat-heading p{font-size:11px;color:#7a8ba7;margin:3px 0 0}.call-button{display:flex;align-items:center;gap:6px;margin-left:auto;background:#eff5ff;color:#2675ff;border:1px solid #dce7ff;border-radius:10px;padding:8px;font-size:12px}.call-button img{width:15px}.icon-button{display:grid;place-items:center;background:#f5f7fb;border-radius:8px;width:32px;height:32px;flex-shrink:0}.chat-meta{display:flex;align-items:center;justify-content:space-between;padding:0 16px;font-size:10px;color:#7a8ba7}.chat-meta .text-button{font-size:10px}.messages{overflow-y:auto;flex:1;padding:12px 16px;overscroll-behavior:contain;min-height:70px}.message{display:flex;margin:0 0 15px}.message.customer{justify-content:flex-end}.bubble{max-width:90%;padding:11px 13px;font-size:13px;line-height:1.6;background:#f0f4fa;border-radius:12px;white-space:pre-wrap;overflow-wrap:anywhere}.customer .bubble{background:#e8f0ff;color:#1e406e}.pending .bubble{color:#7a8ba7}.error .bubble{background:#fff1ed}#composer{display:flex;align-items:center;gap:8px;padding:10px 14px 2px}#question{border:1px solid #dbe4f2;border-radius:12px;padding:12px;resize:none;width:100%;height:44px;max-height:100px;font-size:13px}#send{width:38px;height:38px;border-radius:50%;background:#2675ff;flex-shrink:0}#send img{width:18px;filter:invert(1)}.ai-note{font-size:9px;text-align:center;color:#7a8ba7;margin:8px 0 12px}#voice-panel{padding:10px 12px 0}#orb{display:flex;align-items:center;justify-content:space-between;background:#2675ff;color:white;border-radius:10px;padding:10px;font-size:11px}#timer{margin-left:6px}.call-controls{display:flex;gap:5px}.call-controls button{font-size:10px;padding:7px;border-radius:6px;background:#fff;color:#2675ff}#end{background:#ed5368;color:#fff}#detail{font-size:10px;color:#7a8ba7;margin:6px 3px}dialog{width:560px;max-width:calc(100% - 30px);border:1px solid #e2e8f2;border-radius:16px;padding:26px;color:#172238}dialog::backdrop{background:#18283e66}dialog label{display:block;font-size:14px;margin:20px 0}dialog input,dialog textarea{display:block;width:100%;border:1px solid #dce4f0;padding:12px;border-radius:9px;margin-top:8px}dialog p{font-size:13px;color:#73839a}#ticket-detail{border:1px solid #e3e9f2;border-radius:12px;padding:24px;margin-top:20px}#ticket-detail p{white-space:pre-wrap}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:1050px){.layout{grid-template-columns:200px 1fr}main{padding:34px 25px}.sidebar{padding:30px 18px}.article-list{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){.layout{display:block}.sidebar{position:static;height:auto;border:0;background:#fff;padding:24px 20px 0}.brand{font-size:25px}.brand img{width:29px}.sidebar nav{display:flex;margin-top:25px;border-bottom:1px solid #e3e9f2;gap:0}.nav-item{flex:1;justify-content:center;padding:13px 5px;font-size:13px;border-radius:0}.nav-item.selected{background:transparent;border-bottom:2px solid #2675ff}.back{display:none}main{padding:25px 20px 100px}h1{font-size:28px}.page-header>p:last-child{font-size:13px;margin-bottom:22px}.eyebrow{display:none}.search{margin-bottom:30px;height:48px;padding:0 12px}.search input{font-size:12px}.section-heading{gap:10px;margin-bottom:17px;flex-wrap:wrap}.section-heading h2{font-size:20px}.section-heading>div:last-child{gap:12px}.primary{font-size:12px;padding:10px 13px}.text-button{font-size:11px}.ticket-row{grid-template-columns:1fr auto;padding:18px 14px;gap:8px}.ticket-row time{display:none}.ticket-row strong{font-size:13px}.ticket-row small{font-size:11px}.scope-note{font-size:10px}.article-list{grid-template-columns:1fr}.article-card{padding:14px 0}.article-card p{font-size:13px}.article-detail h2{font-size:26px}.article-detail p,.article-detail li{font-size:15px}.article-categories{gap:6px}.chat-panel{bottom:0;right:0;width:100%;height:55dvh;min-height:330px;max-height:90dvh;border-radius:18px 18px 0 0}.chat-launcher{bottom:18px;right:18px;font-size:13px}.chat-heading{padding:13px 16px}.messages{padding-top:8px}.chat-meta{font-size:10px}#articles-panel{padding-top:28px}#tickets-panel{margin-bottom:28px}}

.article-group{min-width:0;padding:8px 20px 8px 0;border-right:1px solid #edf1f7}.article-group h3{font-size:14px;margin:10px 0 18px}.article-group button{display:block;text-align:left;background:none;border-bottom:1px solid #edf1f7;width:100%;padding:13px 0;font-size:13px;line-height:1.5;color:#667b9d}.article-group button:hover{color:#2675ff}.article-group .view-topic{border:0;color:#2675ff;font-weight:600}.nav-item img,.search img,.back img{opacity:.65}.nav-item.selected img{filter:invert(38%) sepia(94%) saturate(3211%) hue-rotate(208deg);opacity:1}@media(max-width:700px){.article-group{border-right:0}.article-categories{flex-wrap:nowrap;overflow:auto;padding-bottom:5px}.article-categories button{white-space:nowrap}.chat-heading h2{font-size:13px}.call-controls button{max-width:100px}}

.article-group a{display:block;text-decoration:none;border-bottom:1px solid #edf1f7;padding:13px 0;font-size:13px;line-height:1.5;color:#667b9d}.article-group a:hover{color:#2675ff}.article-card{text-decoration:none}.article-detail>nav{font-size:13px;margin:15px 0 28px}.article-detail section h2,.related-guides h2{font-size:23px;margin-top:32px}.article-updated{font-size:12px!important}.article-detail h1{font-size:34px;line-height:1.2}.article-detail pre{max-width:100%}footer a{font-size:12px}@media(max-width:700px){.chat-panel{height:45dvh}.article-detail h1{font-size:27px}}

@media(min-width:701px){main{padding-top:32px}.search{margin-bottom:28px}.page-header>p:last-child{margin-bottom:24px}.ticket-row{padding-top:18px;padding-bottom:18px}#tickets-panel{margin-bottom:30px}#articles-panel{padding-top:28px}.article-list{margin-top:26px}}.ticket-more{padding:12px 24px}